Church Site Redesign: Step 1 - The Kick-Off
Posted by Anna Belle on 24 Apr 2007 at 08:04 pm | Tagged as: Church Websites, FUUN, Redesign
Are you considering a redesign of your congregation’s website? Chances are it’s a good idea. Most sites I’ve seen lately could use some retooling, if not a complete overhaul. The catch is it’s daunting. Either you don’t know enough about building websites to design one, or you do know – and are all too aware of just how much is involved. In the words of Zen and the Art of Motorcycle Maintenance, it’s a “gumption trap.”
In my experience, the best way out of this trap is to make a plan, organizing discreet tasks into understandable groups in a logical sequence. Naming the various jobs is a release, since it’s no longer an amorphous blob hanging over you. And the jobs themselves can be open-ended. You don’t have to fully understand everything that needs to be done at the front end. Figuring out the particulars is actually much of the process.
What happens to me as I start to get organized, and talk to other congregants about their ideas and even dreams for the site, is that my enthusiasm builds and theirs does too. When you share written plans with others, it gives them not only an opportunity to give you feedback, but also to appreciate what’s involved. It’s community at its best.
To Get Organized, Draft a Redesign Roadmap
Over the years, I’ve developed a master “roadmap” to adapt as needed for redesigns I’m managing. It’s based on one of my favorite books: Web Redesign: Workflow that Works, by Kelly Goto and Emily Cotler. For those serious about redesigning a site, you would do well to invest in a copy. It’s full of practical advice and strategies for conquering the beast, and never fails to inspire me.
Here is a version of the roadmap that I drafted for our church, which should be easy to modify for other congregations:
- Website Redesign Roadmap (PDF)
- Website Redesign Roadmap (Excel)
The list may seem long, but that’s because I included virtually everything that might need attention. Chances are you won’t have to do all of these steps. Moreover, most church websites aren’t that big or complicated. Most important of all, if you take the time and make the effort to do it right, the end product will be incredibly rewarding.
Holding My Feet To the Fire
In case it’s not obvious, I’m not talking in theory. My church is starting this process right now, and my intention is to walk you through what happens to us and share what might be useful.
We’ve been toying with the idea of a redesign for about two years, and yesterday we got down to business. I presented this Redesign Roadmap to our Communications Committee, the group that oversees the website.
Their response was both enthusiastic and constructive. Among other things, we started to divvy up the work. One person volunteered to do a content audit. Another agreed to help with programming as needed. We reprioritized technologies to focus on, and talked frankly about some of the bigger issues with the site.
So… our redesign is now officially underway. I will keep you posted as we work our way through this process. If you have feedback, please don’t hesitate to share it. The more we hear, the better the site will be.

Hello again, Anna Belle, and thanks for this very helpful roadmap. We’ve cranked up a group here in Schenectady with plans to redesign our site and have adapted your roadmap to our needs.
It looks to me like your site has benefited from your process — I like a lot of things about it. I don’t remember, of course, what it looked like before. I’m wondering if you have written any more about your process; this page is called “Step 1 the kickoff”. Perhaps Steps 2 etc. would be helpful to us also.
One specific question: did you use, or do you have suggestions for, a way to organize timeline and task dependencies? I’m not a Project Management expert, although I have used MS Project at work in the dim past. That would definitely be overkill here (no Gantt charts needed). Something more like your Excel spreadsheet roadmap might be just right.
Thanks again,
Don
Hi Don –
Great to hear from you!
Alas, we still haven’t really gotten deep into redesign. We keep hovering on the edges, and then one thing or another happens to slow us down (e.g. illness in the family). And the truth is our site is adequate, which undercuts some of our motivation.
To answer your question, I’ve used MS Project too, but it seems like a semi when most churches just need a pick-up truck. Basecamp is a great alternative if your church can afford it. For me, just using spreadsheets works very well, and I wouldn’t be surprised if it does for you too.